Privacy Policy
Last updated: December 26, 2024
VegasVox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Information You Provide
Account Information
- Name and email address
- Password (encrypted)
- Profile photo (optional)
- Preferences and interests
User Content
- Reviews and ratings
- Photos and videos
- Comments and messages
- Saved favorites and itineraries
Transaction Data
- Booking information (when applicable)
- Payment details (processed securely)
- Purchase history
Information Collected Automatically
Device Information
- IP address
- Browser type and version
- Operating system
- Device identifiers
Usage Data
- Pages visited
- Features used
- Search queries
- Click patterns
- Time spent on site
Location Data
- Approximate location (IP-based)
- Precise location (if permitted)
How We Use Your Information
To Provide Services
- Display relevant content
- Process transactions
- Send service communications
- Provide customer support
To Improve Our Platform
- Analyze usage patterns
- Develop new features
- Optimize user experience
- Fix bugs and issues
To Personalize Experience
- Recommend venues
- Customize search results
- Remember preferences
- Show relevant content
For Marketing
- Send newsletters (with consent)
- Promotional offers
- Service announcements
- Survey invitations
Information Sharing
We Share With:
Service Providers
- Hosting services
- Analytics providers
- Payment processors
- Email services
- Customer support tools
Business Partners
- With venues you interact with
- For bookings and reservations
- To fulfill services
Legal Requirements
- To comply with laws
- Respond to legal process
- Protect rights and safety
- Investigate fraud
We Don't:
- Sell your personal information
- Share without consent (except as stated)
- Allow unauthorized access
Your Rights and Choices
Access and Control
- View your information
- Update account details
- Download your data
- Delete your account
Communication Preferences
- Opt-out of marketing emails
- Manage notification settings
- Control review visibility
- Set privacy preferences
Cookie Choices
- Browser cookie settings
- Third-party opt-outs
- Do Not Track signals
- Mobile app permissions
Data Security
We Protect Your Data With:
- Encryption in transit and at rest
- Secure servers
- Access controls
- Regular security audits
- Incident response procedures
You Can Help By:
- Using strong passwords
- Keeping login credentials private
- Reporting suspicious activity
- Updating your software
Children's Privacy
VegasVox is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing information.
Cookies and Tracking
We Use Cookies For:
- Remembering your preferences
- Analyzing site usage
- Personalizing content
- Security purposes
Types of Cookies:
- Essential - Required for site function
- Analytics - Help us improve
- Personalization - Remember your choices
- Advertising - Show relevant ads
Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide services
- Required by law
- Necessary for legitimate purposes
Changes to This Policy
We may update this policy periodically. We will notify you of material changes via:
- Email notification
- Website announcement
- In-app notification
California Privacy Rights
California residents have additional rights under CCPA:
- Right to know what information we collect
- Right to delete personal information
- Right to opt-out of "sales" (we don't sell data)
- Right to non-discrimination
Contact Us
For privacy questions or concerns:
Email: privacy@vegasvox.com
Mail: VegasVox Privacy Team
123 Strip Avenue
Las Vegas, NV 89109
Data Protection Officer: dpo@vegasvox.com
Complaints
If you have concerns about our privacy practices:
- Contact us directly
- File a complaint with your data protection authority
- Seek legal remedies
Summary
We are committed to:
- Transparency in data practices
- Giving you control
- Protecting your information
- Respecting your privacy
- Continuous improvement
Thank you for trusting VegasVox with your information.